Contact Us

đź“ž Reach Us

We’re here to help!
Whether you have questions about an order, need product support, or just want to say hello — the ShopFlare Support Team is always ready.

✉️ Email Support

📩 shopflare0001@gmail.com
We aim to respond within 24–48 business hours.

đź•’ Customer Support Hours

  • Monday–Friday: 9:00 AM – 6:00 PM

  • Saturday: 10:00 AM – 4:00 PM

  • Sunday: Closed

Response times may vary during holidays or peak sale seasons.

📦 Order Help

If you're contacting us about an existing order, please include:

  • Full Name

  • Order Number

  • Email Used at Checkout

  • Screenshot (optional)

This helps us assist you faster.

🛍 Return & Replacement Requests

To start a return or replacement, email us with:

âś” Order Number
âś” Reason for return or exchange
âś” Image/Video (if item arrived damaged or incorrect)

Once approved, we’ll guide you through the next steps.

đźšš Tracking Issues

If your tracking number isn’t updating, don’t worry — sometimes it takes 3–5 days to reflect movement. Contact us if there's no update after 7 days.


đź’¬ We Appreciate You

Thank you for choosing ShopFlare — your trust means everything.
If you ever need help, we’re just one message away. ❤️